1. Who We Are
Genurex (genurex.co.uk) is a UK-based supplier of research peptides and Receptors. This privacy policy explains how we collect, use, and protect your personal data when you visit our website or place an order.
2. Data We Collect
We collect the following personal information when you place an order or interact with our site:
- Full name
- Email address
- Shipping address
- Billing address
- Phone number (optional)
- Order history
- IP address and browser information (via cookies)
3. How We Use Your Data
We use your personal data for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your order
- Improving our website and customer experience
- Complying with legal obligations
- Sending marketing communications (only with your explicit consent)
4. Lawful Basis
We process your personal data on the following lawful bases under UK GDPR:
- Contract: Processing is necessary to fulfil your order.
- Consent: Marketing emails require your explicit opt-in consent.
- Legal obligation: We retain order records for tax and accounting purposes.
5. Data Sharing
We do not sell your personal data. We may share your data with trusted third parties solely for order fulfilment (e.g., shipping carriers, payment processors). All third parties are contractually bound to protect your data and may only use it for the specific service provided.
6. Cookies
Our website uses cookies to improve functionality, analyse traffic, and provide a better browsing experience. You can control cookie settings through your browser. Essential cookies are required for the shopping cart and checkout to function. Analytics cookies (e.g., Google Analytics) are optional.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are retained for a minimum of 6 years for tax compliance.
8. Your Rights
Under UK GDPR, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise any of these rights, please contact us at customer@genurex.com.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL/TLS technology.
10. Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at customer@genurex.com.